Clinical Team Secretary

Company:

Company:
Nottinghamshire Healthcare NHS Foundation Trust

This is an exciting & challenging opportunity for a motivated Clinical Team Secretary to work as part of a multi-disciplinary team. We are looking for an enthusiastic & motivated individual with excellent administration, communication & organisational skills to support the Clinical Team within City North Local Mental Health Team.

Provide an efficient secretarial/administration/reception support service.

Produce high quality reports and correspondence within agreed deadlines as required.

To undertake office duties including diary management and message management, opening and distributing mail, dealing with telephone calls and enquiries, production of documents and electronic filing as well as general administration support services.

Facilitate meetings, including minute taking, venue booking, producing and circulating agendas and accurately taking and producing minutes.

To work flexibly and provide cover which may include the requirement to travel to different sites.

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience.

Knowledge of a full range of Business and Administration procedures acquired through NVQ Level 3 or proven practical experience.

Be proficient in the use of IT systems, including Microsoft Office – Excel, Outlook, Word, database and internal systems including patient and staff information systems.

You should have excellent organisational and time management skills and have experience of working without supervision including working under pressure when required to meet the needs of the clinical team.

This varied role will include all aspects of clerical & administrative support to assist staff within a busy clinical service whilst also providing a welcoming & confidential reception service to visitors, staff & patients.

All necessary training will be provided.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

To undertake clinical administrative work as required by the clinical team.

To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate. Using Microsoft packages to support with administrative work.

To deal with enquiries/visitors. To liaise & deal with all departments & external agencies, patients and carers.

Undertake office duties, including emailing, filing, photocopying, dealing with incoming / outgoing mail. Dealing with all telephone calls and associated duties in an efficient and timely manner.

Maintaining efficient filing systems for patient’s records & documentation, carrying out regular checks on correct filing of all information in line with Information Governance procedures. Uploading clinical documents to RIO.

To support trained staff to ensure that data is recorded onto RIO in line with data quality & timeliness requirements, as indicated by the Trust.

To undertake any other duties that would be a reasonable expectation of the role.

Please note…