Practice Secretary

This temporary secretarial post at The Saxon Spires Practice, a rural GP practice across two sites, is for three months with a view to permanent. The core of the work is typing letters and reports, creating and tracking patient referrals including same-day urgent ones, and liaising with hospitals and community services. Working in a busy environment with the wider practice team, it sits within a training practice that also hosts trainee registrars.

Prior experience of working in a GP practice is essential.

• Create and send referrals as directed by clinicians, using templates, processing urgent referrals the same day and booking hospital appointments
• Maintain the e-referral advice and guidance work list, keep up to date with referral pathways and inform colleagues of changes
• Liaise with hospital services and external agencies such as community services on GP and patient enquiries
• Type letters, reports, patient referrals and minutes accurately and promptly
• Provide a medical secretary service for GPs and health professionals as required
• Check the generic email address
• Establish and maintain filing and administrative systems that are accessible and secure
• Take incoming and make outgoing calls, taking messages and dealing with queries
• Maintain the clinical system accurately and securely
• Support all grades of staff with general administrative tasks as requested
• Help train and develop new team members
• Share the workload with the secretarial team, following practice procedures

• GCSE English and Maths at grade C or above, or an equivalent qualification

• Experience of working in a GP practice

• Excellent keyboard and IT skills
• Good spelling and grammar

• 12 months' experience in this role
• Knowledge of the EMIS clinical system