Project Support Officer - NHS Portal; secondment
Listed on 2026-11-02
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Administrative/Clerical
Office Administrator/ Coordinator, Business Administration, Clerical
Employer East Midlands Ambulance Service NHS Trust Employer type NHS Site EMAS Trust Headquarters Town Nottingham Salary £32,073 - £39,043 per annum Salary period Yearly Closing 08/11/2026 23:59
Project Support Officer - NHS People Portal (15-month secondment) NHS AfC:Band 5
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non‑Emergency pre‑hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overviewAre you highly organised, proactive and looking for an opportunity to play a key role in an exciting workforce transformation programme?
We are looking for a motivated and enthusiastic Project Support Officer to join our NHS People Portal Programme Team.The successful candidate will join our team on a 15-month secondment.
This is a varied role where you’ll be at the heart of the programme, helping the team stay organised, informed and on track. You’ll work with colleagues across the organisation, senior leaders, regional teams and external partners, providing high-quality project and administrative support. The successful candidate will have experience of working with People systems, including ESR and Trac.
You’ll work alongside a skilled and motivated multidisciplinary team, gaining exposure to programme governance, stakeholder engagement, planning and organisational change.
The role is predominantly hybrid, based at Trust Headquarters. There is a requirement to attend Trust or other premises when needed. You must therefore be able to travel between EMAS sites.
Main duties of the jobAs Project Support Officer, you will help ensure effective project governance and that accurate, up-to-date information is available to support the successful delivery of the NHS People Portal.
Working closely with the NHS People Portal Change Manager and programme team, your responsibilities will include:
- Maintaining project documentation, plans, action logs, risks, issues, decisions and change controls
- Monitoring progress and supporting the preparation of project reports and management information
- Coordinating meetings, workshops and stakeholder engagement events, including agendas, papers, minutes and actions
- Liaising with project workstream leads and a wide range of internal and external stakeholders
- Supporting project planning, scheduling, resource management and quality assurance activities
- Monitoring project communications and helping ensure actions are followed through
- Supporting the delivery of specific project work packages
- Providing administrative support to the People Directorate Senior Leadership Team, including diary and meeting management
- Helping maintain clear, accurate project records and robust audit trails
Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:
- Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
- Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
- Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
- Uniform will be provided where this is a requirement of the role
- Expert training and support from our dedicated in‑house education team.
- Membership of the NHS Pension Scheme.
- Occupational…
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