Chief Product Officer

At Commify, we're not just a company—we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

We stand at a pivotal moment in our journey. Having effectively expanded through the acquisition of 15 unique brands, we are now channeling their strengths into a singular, cohesive, cloud-based CPaaS platform.

As our Chief Product Officer, your mission is to turn this technological synergy into an unparalleled commercial advantage. You will spearhead the transformation from a diverse portfolio of acquired assets into a unified global brand, harnessing AI-driven innovation to propel aggressive cross-selling, upselling, and enterprise-level scalability. This is a transformational role: you won’t just be managing a product; you’ll be redefining the Enterprise Value of our organization.

In this executive role, you will report directly to the CEO and be responsible for the comprehensive leadership of our product management function. Your strategic acumen will not only propel product innovation but will also drive our mission to deliver unparalleled value to our customers.

• Strategic Architect: Spearhead the transformation from a legacy, project-focused delivery approach to a fast-paced, Product-Led Growth (PLG) framework. Create and share a compelling product vision that resonates with our company's mission and growth aspirations. Cultivate an environment of innovation and creativity within the product team.
• Commercial Catalyst: Implement a robust prioritisation framework that ensures each item on the roadmap directly contributes to EBITDA growth and NRR. You will take charge of a long-term, commercially-driven product vision that aligns with the expectations of the board, investors, and internal teams.
• Product Development Oversight: Oversee the entire product development lifecycle, guaranteeing that every product maintains exceptional quality and meets customer satisfaction. Prioritise product features and roadmap initiatives according to market demands and the competitive landscape.
• AI Visionary: Establish Commify as the premier leader in AI-driven CPaaS, going beyond mere "features" to provide predictive, high-value customer interactions.
• Organisational Designer: Create a scalable, two-tiered product organization, mentoring key deputies (Head of Product) to take charge of execution while you focus on future strategies.
• M&A Navigator: Lead product due diligence for upcoming acquisitions and outline the integration roadmap into our core global platform.
• Cross-Functional Leadership: Collaborate intimately with engineering, design, marketing, sales, and support to ensure successful product launches and continuous improvements. Facilitating teamwork across departments is vital for achieving unified product goals. Act as the main strategic advisor at the Board level, infusing a "PE-mindset" into every investment decision.
• Stakeholder Engagement: Articulate the product vision, strategy, and progress to both internal and external stakeholders, including fellow members of our Executive management team and Board of Directors.
• Talent Development: Mentor and nurture a high-achieving product management team, fostering talent and promoting professional growth within the organisation. Champion a culture of "Product Excellence" that draws in exceptional global talent.

• Demonstrated success in executive-level product management, with a strong background in…