Customer & Commercial Planning Assistant

Role:
Customer & Commercial Planning Assistant

Contract: 12 Months FTC / Secondment

Shift Pattern:
Full Time

Location:
Nottingham Support Office

Hours: 37.50

Recruitment Partner:
Matthew Nelligan

The growing Customer & Commercial Planning team presents an exciting opportunity to join and support the development of our customer facing plans within Boots UK stores, delivering stretching commercial KPIs whilst ensuring the customer is at the heart of everything we do. We are searching for a highly motivated, passionate individual who is eager to support our Customer & Commercial processes.

This is a key role working with stakeholders across all business units, offering a unique opportunity to be involved in the creation of strategies and plans for the total retail business.

The Go to Market and Planning team sit centrally within the Customer & Commercial Strategy team, whilst playing a critical role to the total function, across Commercial, Digital and insights in particular. This role reports to the Customer & Commercial Planning Manager, supporting the creation and maintenance of all in‑year commercial plans, with attention to detail being a key requirement. This individual will also be supporting in the development of in‑store Sales Plan space, developing our in‑store activations on prime promotional space, in‑queue merchandise and more.

Peers and critical stakeholders of this role are across all the Business unit and marketing teams as well as strong links into both Core and Commercial operations, as well as the wider Go to Market team. To ensure the development of our best customer facing plans, we work hand in hand with the Boots Digital teams.

• Own various Customer & Commercial Planning documents, ensuring they are maintained and accurate at all times
• Working cross‑functionally to gather all content required and hold peers to account to ensure the team adheres to various deadlines
• Maintaining a 12‑month meeting schedule for core meetings, ensuring accurate diary management for all levels of stakeholder
• Circulating all documents to the relevant stakeholders and owning cascades of key meetings to various departments
• Working with our retail colleagues to ensure insight is continuously fed into the planning processes

• A great communicator who enjoys the challenge of cross‑functional working
• Strong written and verbal skills
• Strong attention to detail with a solution‑based attitude
• The ability to work towards and hit firm deadlines
• The ability to operate cross‑functionally, building great relationships with key stakeholders
• A mindset where you continually focus on improvements and development
• Experience of working in a fast‑paced environment
• Enthusiasm and passion for developing customer facing commercial plans

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more s/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.