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CX Trainer: Elevate Customer Experience & Frontline Skills
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-08-16
Listing for:
The Boots Company PLC
Full Time
position Listed on 2026-08-16
Job specializations:
-
Business
Professional Development
Job Description & How to Apply Below
Boots is seeking a CX Trainer in Nottingham to design and deliver practical training for our Central Operations team within the Contact Centre. You will equip colleagues to deliver excellent customer conversations and high-quality service across the Contact Centre.
The role reports to the CX Operations Change & Support Manager and collaborates with Quality, Performance and frontline leadership to embed learning into day-to-day behaviours.
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