Senior Complaints Insight Lead: Data-Driven
Listed on 2026-10-11
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Business
Data Analyst, Data Scientist
Capital One (Europe) plc in Nottingham is seeking a Senior Complaints Insight Specialist to turn customer complaints into strategic opportunities. You will drive data-informed improvements across operations, reporting to the Head of Complaints Strategy, and partner with central Data Analysts to turn insights into business actions.
The role emphasizes data storytelling, trend identification, and regulatory reporting, with a hybrid work pattern based in Nottingham.
The Senior Complaints Insight Lead:
Data-Driven Change role at Capital One (Europe) plc is now open for applications in Nottingham, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Complaints Insight Lead:
Data-Driven Change role in the description above.
We appreciate your interest in this position.
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