Senior Complaints Insight & Strategy Lead
Listed on 2026-10-11
-
Business
Data Analyst, Business Intelligence
Capital One Group in the UK is seeking a Senior Complaints Insight Specialist to transform customer complaints into strategic opportunities. You will drive insight projects, partner with Operations, and deliver data-driven recommendations to improve outcomes and efficiency.
Reporting to the Head of Complaints Strategy, you will combine analytics with clear storytelling to influence business decisions. This permanent role is based in Nottingham with a hybrid work pattern.
Step into the Senior Complaints Insight & Strategy Lead role at Capital One Group in Nottingham, England, United Kingdom and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Complaints Insight & Strategy Lead role in the description above.
We appreciate your interest in this position.
Join Capital One Group and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).