Technical, Quality & Compliance Lead - Gifting; Food, Drink, Home & Lifestyle

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows.

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won’t stop at flowers and plants. Starting with the Bloom & Wild brand, we’re expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe’s #1 direct to consumer gifting destination.

You’ll be joining the engine room of Bloom & Wild’s fastest-growing categories. While we are known for our flowers, our Procurement & Technical team owns end-to-end management of our non-horticultural range: from fresh-baked treats, chocolate and drinks to candles, home and lifestyle gifts.

As our gifting range grows, and more of it is our own brand, we’re expanding the team to bring technical expertise in-house alongside our Strategic Procurement and Supply Chain pillars. As our first dedicated technical hire for gifting, you’ll report to the Head of Procurement & Inventory and be the technical lead for every non-floral product we sell. The role is primarily UK-focused, with a smaller remit supporting our other European markets.

You’ll work closely with our Range, Strategic Procurement, Supply Chain, Brand and Warehouse teams, as well as our on-site quality team. This is a rare opportunity to build a technical function from the ground up and see your work directly protect our customers and our brand as we scale.

• Own Non-flower Quality & Compliance End-to-End: Be the technical lead for all our non-horticultural and add-on products, e.g. Food & Drink, Candles & Home Accessories, Pamper Products, Textiles. Define our requirements and standards based on product risk and proactively flag risks before they reach customers.

• Build the Framework: You’ll set up how we do quality and compliance for multi-category: risk assessment, product specifications (including clear sensory and acceptance criteria), testing and transit-testing requirements, and the structure of our quality and compliance platform.

• Supplier Onboarding & Auditing: Get involved early in the NPD process, working with Range and Procurement to assess the risk of new products and suppliers. Lead technical onboarding, from document reviews to on-site audits (to BRCGS standard) for higher-risk own-brand suppliers, such as ready-to-eat and allergen-sensitive products.

• Technical Due Diligence: Own the collection, review and auditing of technical, safety and regulatory documentation across all categories (food, drink, candles, toys and other gifting items), making sure our supplier & product information collation and due diligence is watertight.

• Labelling & Regulatory Sign-off: Own pre-launch sign-off of own-brand labels and customer-facing product information, including ingredients, allergens,…