Estimating & Technical Administrative Assistant – Installation Department

Nationwide Fire Sprinklers Ltd is a family-run company operating out of Colwick Industrial Estate, Nottingham. We install residential, domestic and commercial fire sprinkler systems UK wide, into homes, offices, apartments, hotels and HMO’s

You will be working in our installation department in this office-based role, where you will be responsible for the general day-to-day technical administration of the department and also creating quotations.

Typical duties will include:

Reviewing customer enquiries and assisting with queries by telephone, email and online submissions
Interpreting technical drawings, written briefs and specifications to create accurate quotations

Assist with the tendering process, creating opportunities on CRM database

Liaise with colleagues in design and planning to provide support to them and provide accurate information to customers, and to ensure projects proceed as per customer expectations

Follow up on quotations, and convert opportunities into confirmed orders

Build and maintain relationships with new and returning clients & identify new opportunities

Assist with the general day-to-day technical administration of installation departments, such as updating certification portals, inputting data into CRM database from our design drawings, preparing and collating design drawings ready for issue and assisting with general administration from the planning department.

• Ideally estimating or technical administration experience within a construction or M&E setting
• Ability to read and interpret construction drawings and specifications
• Previous knowledge of CAD/Revit advantageous
• Commercially minded & able to negotiate
• Keen eye for detail and accurate record keeping
• Excellent communication skills and confident speaking to customers on the phone
• Minimum of 5 GCSEs including grades C/5+ in English Language and Mathematics
• Have excellent IT skills and be familiar with Microsoft Office and G-Suite
• A good geographical knowledge of the UK
• Live within a 30 – 45 minute commute of Colwick.
• Up to £17.00p/h (neg) dependent upon experience and qualification
• Friendly, sociable and supportive work environment
• 28 days annual leave, including Bank Holidays (increasing to 38 days based on length of service)
• Auto-enrolment pension scheme available (if applicable)
• Free parking