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Technical Support

ERP SaaS Service Delivery Leader – Customer Success

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Khaos Control
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A leading ERP SaaS provider in the UK is seeking a Service Delivery / Customer Support Manager to enhance the customer experience and lead the support team. The role involves owning service standards, customer onboarding, and addressing complex issues while collaborating with cross-functional teams. Candidates should have strong leadership skills, background in SaaS or ERP environments, and a commitment to customer satisfaction.

Offering flexible hybrid work, training budget, and growth opportunities.
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