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Technical Support IT Consultant

Chief Customer Success & Service Delivery - ERP SaaS

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: VoiceWorks
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 54000 - 58000 GBP Yearly GBP 54000.00 58000.00 YEAR
Job Description & How to Apply Below
A leading ERP SaaS provider based in the United Kingdom is seeking a Service Delivery / Customer Support Manager. This senior position involves leading customer service teams to boost satisfaction and streamline support processes. Responsibilities include overseeing customer onboarding and acting as the senior escalation point for issues. The company offers a hybrid working environment and a competitive salary range of £54,000 to £58,000 alongside a performance-based bonus scheme.
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