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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Head of Customer Service - Driving Service Excellence

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Global Fire & Security Systems
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading fire safety solutions provider in Nottingham is seeking a Head of Customer Service to enhance operational performance and productivity. You will lead a customer service team in a contact center environment, implement strategies for success, and drive continuous improvement. The ideal candidate has a strong background in customer service management, financial acumen, and the ability to thrive under pressure.

This position offers competitive salary and opportunities for professional development.
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