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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Client Relationship Manager

Regional Customer Care Leader

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Gleeson
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A leading home builder is looking for a Customer Relations Manager in Nottingham. This pivotal role involves leading the Customer Care team, overseeing complaint and defect management, and ensuring a high-quality customer experience. You will be responsible for championing customer expectations, managing escalations, and improving operational excellence. Ideal candidates will have strong relationship management skills, experience in customer service within house building, and a proactive approach to problem-solving.

This position offers the opportunity to influence customer care strategies and drive regional performance.
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