Client Service Manager

Client Service Manager page is loaded## Client Service Manager locations:
G  - Nottinghamshire - Nottingham - TDX:
G
-Nottingham-Remote time type:
Full time posted on:
Posted Todayjob requisition :
JEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

As Client Services Manager you will fully engage with our clients, understanding their business, challenges they face and how we support them. You’ll work across the organisation to ensure all services are delivered within contracted service levels and quality standards, challenging the business to remain client focused. Proactive management of the services provided to our clients, identifying and resolving issues quickly and ensuring permanent solutions are implemented.##

*
* What you’ll do:

*** You will be responsible for leading and developing positive relationships with clients
* Ensure end to end new and existing services provided to our client are functioning as expected, meeting contracted service levels and quality standards
* Responsible for ensuring operational teams and processes are fully engaged in support of the client
* You are accountable for the delivery of a high quality service in order to meet or exceed client expectations at all times
* Working across the organisation to document, monitor, measure and improve the services contracted to clients
* You will complete scheduled service review meetings and create and deliver client service reports##
** What experience you need:
*** Strong decision-making skills and excellent interpersonal & communication skills
* Good attention to detail with excellent organisational skills and the ability to prioritise varying workloads on your own initiative
* Comfortable suggesting and delivering process improvements

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.
** Primary

Location:

** G
-Nottingham
** Function:
** Function - Customer Service
*
* Schedule:

** Full time

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
**** We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.

Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
For US Applicants   If you'd like more information on your EEO rights under the law, please view our , and .
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to  In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
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