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Customer Experience Specialist – In-Branch & Phone

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Banco Santander SA
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 25000 - 31579 GBP Yearly GBP 25000.00 31579.00 YEAR
Job Description & How to Apply Below

Banco Santander SA is seeking a Customer Experience Advisor to join their Retail Banking team in Cardiff Queen Street Branch. This role requires acting as the first point of contact for customers, assisting them with transactions and queries while building strong relationships.

The ideal candidate will possess outstanding customer service skills and effective communication abilities. The position offers a competitive salary ranging from £25,000 to £31,579 per annum, along with various benefits including 25 days of holiday, health insurance, and a pension plan.

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