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Complaints & Customer Experience Lead

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: United Cerebral Palsy of Georgia
Contract position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Housing Complaints & Customer Experience Lead

United Cerebral Palsy of Georgia is seeking a Complaints Officer on a Fixed Term Contract. This role is focused on managing complaints and ensuring high standards of customer service within the housing sector.

The successful candidate will lead investigations, manage inquiries, support vulnerable residents, and drive service improvement through analysis of complaints. You will need experience in customer relations and an understanding of regulatory compliance.

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