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Customer Experience Champion; FTC

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Scottish Federation of Housing Associations
Full Time, Contract position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 31792 - 35332 GBP Yearly GBP 31792.00 35332.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Champion (6-Month FTC)

The Scottish Federation of Housing Associations is looking for a Customer Experience Advisor for a 6-month FTC based in the Glasgow area. The role involves delivering responsive customer services and acting as the first point of resolution for various enquiries, including income and tenancy management. Candidates should possess strong communication skills and a commitment to providing high-quality service.

The position offers a salary between £31,792 and £35,332 for 35 hours per week and focuses on improving customer satisfaction and service delivery.

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