Customer Service Operations Lead – Social Housing Repairs
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-06-12
Listing for:
Broughton Group
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Broughton Group is seeking a Customer Service Manager - Social Housing Repairs & Maintenance based near Surbiton. This full-time, permanent role offers a salary between £40,000 and £48,000 DOE. The successful candidate will lead the Customer Service Centre, driving efficiency and satisfaction across all service channels.
Key responsibilities include managing customer operations, supporting scheduling, and leading a team. Applicants should have prior experience in a similar role within the social housing sector, excellent leadership skills, and a strong focus on service delivery.
Benefits include career progression opportunities, 25 days holiday, and competitive salary packages.
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