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Customer Service Operations Lead

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Job Search Place Limited
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below

Job Search Place Limited is seeking a Customer Service Team Leader to oversee and support daily operations. The role involves leading a team, ensuring compliance with service standards, and managing customer issues efficiently.

Key responsibilities include coaching team members, monitoring performance metrics, and collaborating with cross-functional teams. Ideal candidates will have strong leadership experience and excellent communication skills, with a focus on delivering high-quality customer service.

Benefits include health plans and the option to purchase extra leave days.

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