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Customer Success Specialist - Accounts

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: United Parcel Service of America, Inc.
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22305 - 27262 GBP Yearly GBP 22305.00 27262.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Specialist - Preferred Accounts

United Parcel Service of America, Inc. is seeking a Nottingham-based customer service associate to deliver a one-to-one experience for UPS Preferred accounts.

You will analyze and resolve issues, manage tracing and claims inquiries, and own customer situations through resolution with proactive follow-ups. Based in our Nottingham office, you will handle inquiries by phone and email, continue updates, and work within a 37.5-hour weekly rota between 8 a.m.

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