Customer Service Administrator

Customer Service Administrator | Nottingham | Permanent |

We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.

Key Responsibilities:

Manage customer enquiries, quotations and sales orders.

Build strong relationships with existing customers.

Maintain accurate CRM and ERP records.

Provide order updates and support on-time delivery.

Liaise with internal departments to ensure excellent customer service.

Support the sales team with day-to-day commercial activities.

What We're Looking For:

Previous experience in sales support, customer service or commercial administration.

Excellent communication and organisational skills.

Experience using CRM/ERP systems is desirable.

Manufacturing or engineering experience is advantageous.

Benefits

After 3 months:

5% employer pension contribution

4x annual salary death in service

Employee Assistance Programme (Simplyhealth)

Additional benefits:

Access to employee discount platform

Opportunities for training, development and progression

Welcoming, supportive team culture

A business that genuinely invests in its people