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Senior Customer Experience & Insights Lead
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-07-28
Listing for:
SP POWER SYSTEMS LTD
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
SP Energy Networks in Glasgow is seeking a Customer Experience & Insights Manager to lead the Customer Experience and Reporting & Insight functions, turning feedback into action that improves customer outcomes and performance.
You will champion the Voice of the Customer, manage teams across Customer Experience and Insights, partner with SPEN and contract partners, and translate data into practical improvements for millions of customers and the business.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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