Automotive Customer Retention Specialist
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-07-31
Listing for:
Lithia UK
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Lithia UK is seeking a Contact Centre Executive at our Head Office in Annesley, Nottingham (Hybrid). The role focuses on outbound retention, contacting existing customers about services, MOTs and follow-up work, with upsell of service plans to meet customer needs.
You will deliver outstanding customer service, build rapport, hit daily/ monthly targets, and use our CRM tools. We offer 33 days holiday, a birthday day off, family leave, volunteering days, discounts, and training to support career
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