Customer Service Advisor

We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.
Customer Service Advisor benefits:
 
* 7 weeks of structured training and mentoring.
 
* Training and support to build confidence and capability from day one.
 
* Free parking provided.
 
* Accessible via the Skylink Bus Route.
 
* Training is included to prepare you for this role
Customer Service Advisor role:
 
* Put customers at the heart of everything you do.
 
* Handle customer enquiries and work towards the best possible outcome.
 
* Listen carefully and make customer interactions simple, effortless and easy.
 
* Take ownership and accountability for customer queries and outcomes.
 
* Work efficiently while maintaining high standards of service and quality.
 
* Look for opportunities to reduce repeat contact and improve the customer experience.
 
* Work collaboratively with colleagues and contribute positively to team success.
 
* Take part in the structured training and mentoring programme and continue developing your skills.
Customer Service Advisor pay:
£15.34 per hour. Overtime paid at £23.01 per hour after 40 hours