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Post-Decision Case Resolution Specialist

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: NOTTING HILL GENESIS
Full Time position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Notting Hill Genesis is seeking a Case Resolution Officer to ensure post-decision actions are delivered and outcomes truly achieved for residents. You will be part of our Customer Experience team, keeping residents informed and rebuilding trust after complaints or enquiries.

The role requires coordinating across teams, handling high-risk cases, maintaining records, and driving service improvements. Strong problem-solving and excellent communication are essential.

This opening is for the Post-Decision Case Resolution Specialist role at NOTTING HILL GENESIS.

We would love to welcome a new Post-Decision Case Resolution Specialist to our group in United Kingdom.

For the Post-Decision Case Resolution Specialist position at NOTTING HILL GENESIS, we are reviewing applications now.

Step into the Post-Decision Case Resolution Specialist role at NOTTING HILL GENESIS in United Kingdom and grow with us.

Please review the full job details above before applying.

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