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Customer Accounts Advisor – Hybrid, Ownership

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: MTVH
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 29000 - 31000 GBP Yearly GBP 29000.00 31000.00 YEAR
Job Description & How to Apply Below

MTVH is seeking a Customer Accounts Advisor (Home Ownership) in Beeston, Nottingham to join the Income Collections Team. The role focuses on managing Home Ownership accounts in arrears with empathy and clarity, including negotiating payment arrangements and signposting to external funding.

This fixed-term 12-month contract offers hybrid working Monday to Friday, with shifts 8am-6pm and on-site parking. You will engage customers via calls, email and letters to reduce arrears and support residents.

The Customer Accounts Advisor – Hybrid, Home Ownership role at MTVH is now open for applications in Nottingham, England, United Kingdom.

Are you ready to take on the Customer Accounts Advisor – Hybrid, Home Ownership role at MTVH?

We would love to welcome a new Customer Accounts Advisor – Hybrid, Home Ownership to our group in Nottingham, England, United Kingdom.

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