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Customer Feedback & Complaints Investigator

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Essential Employment
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
  • Government
Salary/Wage Range or Industry Benchmark: 18.96 GBP Hourly GBP 18.96 HOUR
Job Description & How to Apply Below

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.

You will administer the Corporate Complaints Policy, ensure timely, high-quality responses, advise on insurance arrangements, support risk management, and deliver fair, accessible service to all users.

We are looking to fill the Customer Feedback & Complaints Investigator position at Essential Employment in East Leake, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in East Leake, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Other.

The advertised compensation is 22.000 - 31.000.

We aim to respond to suitable candidates as soon as possible.

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