Chief Customer Insight & Civic – Hybrid
Listed on 2026-10-26
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Customer Service/HelpDesk
Nottingham City Council invites applications for Head of Customer Insight. This pivotal role shapes services by translating citizen voices into action, guiding governance, and driving continuous improvement across customer insight and complaints functions.
The post requires strategic leadership, partnership work with senior leaders and residents, and a commitment to inclusive public services across Nottingham.
Step into the Chief Customer Insight & Civic Experience – Hybrid role at Nottingham City Council in Nottingham, England, United Kingdom and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the Chief Customer Insight & Civic Experience – Hybrid role in the description above.
We appreciate your interest in this position.
Join Nottingham City Council and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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