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Information & Complaints Resolution Specialist

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: The Cumbria County Council
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Clerical
  • Government
Salary/Wage Range or Industry Benchmark: 39000 - 40000 GBP Yearly GBP 39000.00 40000.00 YEAR
Job Description & How to Apply Below

Westmorland and Furness Council invites applications for an Information and Case Management Officer within its Customer Service structure. You will be the first point of contact for complaints, information requests, compliments and MP Enquiries, guiding stakeholders and ensuring timely responses within statutory time frames.

The role requires knowledge of FOI requests, ability to apply legislation, and the capacity to work under pressure.

Our group is growing, and we are hiring a Information & Complaints Resolution Specialist in United Kingdom.

Join The Cumbria County Council and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Information & Complaints Resolution Specialist role at The Cumbria County Council, based in United Kingdom.

We are looking to fill the Information & Complaints Resolution Specialist position at The Cumbria County Council in United Kingdom.

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