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Senior Customer Care Specialist – Order & SAP

Listing for: ConvaTec
Full Time position Listed on 2026-11-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR

Job Description & How to Apply Below

Convatec is seeking a Senior Customer Care Specialist in the UK to manage order processing, billing blocks, and customer inquiries. The role requires SAP and Excel proficiency, strong German language skills, and excellent communication within a cross-functional team.

You will monitor SLAs, coordinate with 3PLs, and produce KPI reports to drive performance. Hybrid office presence is expected with travel as needed.

We invite applications for the Senior Customer Care Specialist – Order & SAP position located in United Kingdom.

The following position is for a Senior Customer Care Specialist – Order & SAP with Conva Tec.

Our team is growing, and we are hiring a Senior Customer Care Specialist – Order & SAP in United Kingdom.

This position is for the Senior Customer Care Specialist – Order & SAP role at Conva Tec.

Position Requirements

10+ Years work experience
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