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Customer Care Lead

Listing for: Avon Search
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR

Job Description & How to Apply Below

Customer Care Lead – Care at Home – AV2072A Love People? Love Making a Difference?

Our client is looking for a friendly, confident and organised individual to help families access outstanding care at home while building strong relationships within the local community.

The Role
  • Meet customers and families to discuss their care needs.
  • Guide new customers through consultations and onboarding.
  • Deliver an exceptional customer experience.
  • Build relationships with healthcare professionals, charities and local organisations.
  • Develop referral networks and raise awareness of the service.

This role is split approximately 50% customer experience and 50% community networking and new client generation
.

About You
  • Warm, personable and professional.
  • Confident building relationships and meeting new people.
  • Organised, proactive and self-motivated.
  • Passionate about helping others and delivering excellent service.
This isn’t traditional sales — it’s about building trust, creating connections and helping more people receive outstanding care.

If you’re a natural people person who wants to make a real difference, we’d love to hear from you!

Customer Care Lead
• Camden, Greater London, England

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