Library Services Assistant

The selection process will comprise a two-stage interview. Initial interviews will be conducted via Microsoft Teams. Candidates who are successfully shortlisted at this stage will be invited to attend a second interview in person. 1st July 2026 – Teams interviews. 8th July 2026 – In person interviews.

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5's.

You will also be expected to promote customer choice and enjoyment in reading, and the service's digital offer including e‑books and online reference resources. You will also be required to share and deliver accessible and inclusive services that meet the needs of all residents; you will demonstrate your understanding of these commitments during the selection process.

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.

Reasonable adjustments will be considered for applicants with a disability. We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.