Engagement Lead; Face-to-Face & Virtual

• Job Title:
  
  Kooth Engagement Lead
• Reports to:
  
  Senior Kooth Engagement Lead
• Location:
  
  Hybrid |
  North West-based
  , predominantly covering Merseyside with secondary support for Greater Manchester as needed

Kooth is a fast-growing, mission-driven organisation transforming access to digital mental health support across the UK and US. Listed on the London Stock Exchange (AIM: KOO), our mission is to create welcoming, accessible spaces for personalised mental health care that helps young people thrive.

With 25 years of experience, Kooth has become a trusted leader in digital mental health, working alongside the NHS, government partners, and local communities to make high-quality support more accessible to young people.

Building on this foundation, we've expanded Soluna
, our innovative digital mental health platform, across both the US and UK. First launched in California in 2024, Soluna has since expanded into New Jersey and Michigan. In September 2026, we reached another exciting milestone with the launch of Soluna by Kooth in the UK
, bringing together our experience and innovation across both markets. Through professional mental health support, moderated peer communities, and self-guided tools, we're helping young people access the support they need, when they need it.

At Kooth, we're more than a digital mental health platform. We're purpose-driven, people-centred, and grounded in our values:
Alongside You, Flexible, Compassionate, Committed, and Safe. If you're looking for meaningful work with measurable impact, you'll find it here.

Learn more at Kooth and Soluna.

The Kooth Engagement Lead is responsible for driving awareness, uptake, and sustained usage of Soluna by Kooth (for children and young people) and Qwell (for adults, where applicable).

Operating through a blended approach of face-to-face and virtual-first community engagement, this role acts as the dedicated Engagement Lead for specific contracted areas, while also collaborating flexibly across local, regional, and national levels. You will build scalable, repeatable partnership working by establishing deep community ties and robust referral pathways through live assemblies, staff training, and local multi-agency networks.

While the core focus of this role is community-facing, virtual and hybrid engagement strategies (live virtual sessions, webinars, pre-recorded content, and digital partner toolkits) serve as a vital, flexible secondary channel to extend your reach and ensure continuous service visibility with both youth and professional/referrer audiences.

Beyond direct outreach, you will play a key role in internal practice development initiatives to elevate engagement quality and team best practice.

• School & College Assemblies:
  Plan and deliver engaging, high-impact in-person assemblies and workshops directly to children and young people (CYP) across secondary schools, colleges, and higher education settings.
• Hybrid & Virtual CYP Engagement:
  Utilise live virtual assemblies and pre-recorded promotional sessions to engage hard-to-reach settings, primary school transition groups, or schools where virtual delivery is preferred.
• Awareness events:
  Host interactive stalls at Freshers’ Fairs, health awareness days, and youth events to build direct rapport with young people, distribute resources, and drive platform registrations.

• Educator & Staff Upskilling:
  Deliver concise face-to-face INSET sessions and live virtual briefings to teaching staff, school leaders, and pastoral teams to encourage signposting and service embedding.
• Healthcare & Community Referral Pathways:
  Build strong relationships with key healthcare and…