Assistant Operations Manager - Bingo

Position: Assistant Operations Manager - Live Bingo
Assistant Operations Manager – Live Bingo & Chat Moderators

Nottingham | Up to £33,000 per annum depending on experience

Join Buzz Bingo and help us deliver unforgettable Live Bingo moments!

We’re on the look out for an Assistant Operations Manager to help lead our Live Hosts and Chat Stars across our online and retail channels.

What You’ll Do

Support the Operations & Deputy Manager with smooth daily running of Live Bingo

Lead and coach Live Hosts & Chat Stars to deliver amazing customer experiences

Step in to manage operations when required, including live hosting & chat moderation

Use data and KPIs to drive performance and spot opportunities to grow

Support recruitment, onboarding, training and development of the team

Help deliver promotions, chat games, and social content

Ensure safe, fun and consistent delivery of our Live Bingo brand

What You’ll Get in Return

(email address removed) – 24/7 access to GPs, mental health support, and more for you and your family

Thrive App – NHS-approved mental wellbeing support

Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses

Buzz Brilliance Awards – employee recognition scheme

5 weeks annual leave plus public holidays (pro-rated for part-time roles)

Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies)

50% staff discount on bingo tickets, food, and soft drinks

Refer a Friend Scheme

Life Assurance & Pension Scheme

Access to trained Mental Health Advocates

What We’re Looking For

Management experience in customer service (hospitality, leisure, retail, entertainment ideal)

A natural people leader, confident, supportive and motivational

Strong communicator with great organisational skills

Comfortable working in a fast-paced, ever-changing environment

KPI?focused, analytical and solutions-driven

Flexibility to work shifts between 8am–11pm (occasionally up to 1am)

Why Join Us?

Be part of a fun, supportive and highly creative team

Real opportunities to grow and make an impact

Help shape the future of Live Bingo at Buzz Bingo

If you’re passionate about people, entertainment and delivering exceptional customer experiences, we’d love to hear from you!

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