Experienced Poker Dealer

About Us

Metropolitan Gaming is about more than the games or the buzz of the venue. It’s about energy, atmosphere, and service that’s sharp and in sync with the moment. Driven by people, we’re a diverse, close‑knit team who back each other, celebrate wins, and create great experiences together. If you’re upbeat, curious, and ready to get involved, you’ll feel at home here.

Personality matters, and every shift is a chance to make your mark.

A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career.

• Discounts and perks across travel, retail, hospitality and wellbeing
• Company pension scheme and life insurance cover
• Discount on food and non‑alcoholic beverages across all venues
• Season ticket loan and cycle to work scheme
• Refer a friend bonus reward

We are looking for an experienced Poker Dealer to join our fantastic team. In this role you must have previous experience working as a Poker Dealer, be able to host live tables, and be fully aware of compliance and social responsibilities. All dealers will be required to be skilled in executing No Limit Texas Hold’em cash games and tournaments. Omaha, Mixed, and Dealers Choice games may also be required after further training.

• Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold’em, Omaha).
• Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts.
• Maintain game integrity by enforcing house rules and monitoring player behaviour.
• Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere.
• Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities.
• Handle money and chips responsibly, ensuring accurate transactions and security at all times.
• Follow all gaming regulations, casino policies, and safer gaming procedures.
• Immediately report any concerns regarding the security of the games to a poker supervisor or manager.
• Report all incidents regarded as suspicious as defined by the AML training.

• On It:
  Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude:
  Maintains a professional, enthusiastic, and solution‑oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice:
  Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close:
  Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week, so individuals should be flexible in their scheduling. Dealers will spend a large portion of their shift on their feet working directly with the public.