Licensing Officer

Licensing Officer – Civil Aviation Authority

Salary Range: £30,209 to £38,000

Contract: Full Time Permanent

Location: London / Hybrid

Visa: This role currently does NOT support visa sponsorship

Security level: BPSS

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken. For more information on BPSS clearance please visit - BPSS clearance

Please include a cover letter with your application.

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

You will support Head of Airline Licensing in managing the licensing and permit regime and in taking enforcement action against carriers that are in breach of the Air Navigation Order. Additionally, you will oversee the grant, renewal and monitoring of licences/permits for new and existing UK and non-UK carriers within the scope of established legislation and delegated authority.

• Take decisions within delegated authority based on analysis, assessment and monitoring carried out on licence holders and applicants.
• Carry out checks on licence holders’ compliance with relevant regulations and licensing terms and identify issues of non-compliance.
• Assist in the administrative requirements of Hearings conducted by the CAA, such as (but not only) those relating to proposals for regulatory action.
• Contribute to activities outside core working hours – for example in relation to the grant of air ambulance operations.
• Aid in managing major projects as guided by their accountable manager and take a lead role in less complex projects.
• Focus on continuous improvement of the efficiency and effectiveness of the licensing process.
• Prepare and present reports for managers with well thought-through recommendations or solutions and the rationale for these. This may include decisions on the grant or variation of licences or permits, compliance issues, proposals for regulatory or other remedial action or complex matters arising from the failure of an airline.
• Collaborate, create and maintain positive relationships with stakeholders such as airlines, border force and the Department for transport (DFT), to ensure that the interests or requirements of all parties are understood and appropriately reflected in licensing decisions.
• Liaise closely with colleagues across the CAA and the DFT, in relation to the grant of licences and foreign carrier permits.
• Engage actively in the performance management of reports. Sets goals for others that are aligned to business plans, review their achievements and encourages high performance.
• Identify opportunities for reports to develop appropriate skills and knowledge.
• Support or deputise for the Senior Licensing Analyst in managing more complex licensing cases, the day‑to‑day functioning of the Airline Licensing operations and the AM’s direct reports.
• Assist the Head of Airline Licensing in identifying and developing KPIs for the delivery of permit issue function.
• Provide high‑level support to the Airline Licensing management in the development, management and improvement of internal and ‘customer’ facing IT platforms that the team rely on for operational delivery.
• Line manage one or two Licensing Officers involved in the grant of permits.

You will have a skillset to approach complex interactions and be capable of flexibly presenting the CAA’s position to broad stakeholders.

• Confident line manager that can also support the development and growth of others.
• Able to work collaboratively, and developing effective relationships built on trust and cooperation.
• Willingly share skills and information with colleagues to improve performance and delivery of team goals.
• Collaborate and include others in discussions, listens to and…