Housing Options Officer

To provide an efficient, high quality advice and assessment service for people who are homeless or threatened with homelessness, ensuring that customers' circumstances are investigated and their housing and support needs are assessed and met, in accordance with the homelessness legislation, statutory guidance and the Council's policies and procedures

Manage all cases effectively, including providing advice on, and investigating all homelessness applications fully, to ensure relevant enquiries are completed; the Councils' statutory and homelessness duties are discharged performance targets are met, and that suitable temporary accommodation is secured for those households the Council has a duty to

Competent in making s184 decisions on Homeless applications

Strong knowledge of the Homelessness legislation and work towards preventing and relieving homelessness

Safeguarding

Multiagency working

DBS required to be in place