Probation Services Officer

Overview

The Probation Service is looking for empathetic, patient and organised people to join us as Probation Services Officers. In this role you will work with medium and lower risk offenders before and after sentence, helping them to turn their lives around while supporting the public’s safety.

• Conduct assessments and manage risks for offenders on probation.
• Support sentence implementation and liaise with courts and agencies.
• Provide case‑management support using service procedures and professional judgement.
• Produce clear, accurate reports to tight deadlines.
• Offer practical advice on housing, employment and other practical matters.

• Good written and verbal communication skills.
• Empathy, patience and resilience in working with people who have social or personal difficulties.
• Organisational ability and the capacity to manage a caseload within deadlines.

• You do not need a degree, but you should have the personal qualities and experience mentioned above.
• Experience working with challenging or vulnerable populations is desirable.

• Annual leave: 25 days (increasing to 30 after five years) and public holidays.
• Pension:
  The National Probation Service is covered by the Local Government Pension Scheme via the Greater Manchester Pension Fund.
• Hybrid working arrangements where business needs allow.
• Training and development opportunities offered by the Ministry of Justice.
• Family‑friendly and flexible benefits such as reduced hours, job share, paid parental leave and free annual sight tests.

The Probation Service is committed to providing a workplace that reflects the diversity of the community. We encourage applications from all qualified candidates, including veterans, people with disabilities, and members of minority ethnic communities.

• Right to work in the UK is required.
• UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work, and EU/EEA/Switzerland/Norway/Iceland/ Liechtenstein nationals with settled or pre‑settled status are eligible.
• Additional nationality rules apply as outlined in the Civil Service Nationality Rules.