Senior Trading Standards Officer

Contract | Civic Recruitment Limited | United Kingdom

Posted On 29/07/2026

Work Experience 4-5 years

FMCG / Consumer Goods / Grocery

City Nottingham

Province Nottinghamshire

Postal Code NG1

3 months contract with a Local Authority

Job Title:
Senior Trading Standards Officer

Job Purpose

To play a lead role in the delivery of effective Trading Standards enforcement, regulatory compliance, and business support activities across Nottinghamshire. The post holder will undertake complex investigations, provide specialist advice to consumers and businesses, lead multi-agency operations and projects, and support the operational management of the service.

The role will also deputise for the Team Manager when required, ensuring the effective delivery of Trading Standards functions, team performance, and service objectives. Through proactive enforcement, education, intelligence gathering, and partnership working, the post holder will contribute to creating a fair, safe, and compliant trading environment for residents, businesses, and visitors.

Key Responsibilities

• Enforce Trading Standards legislation through inspections, investigations, projects, advisory visits, and educational initiatives.
• Conduct and oversee complex criminal and civil investigations in accordance with relevant legislation and professional standards.
• Prepare case files, investigation reports, witness statements, and evidential documentation.
• Attend court proceedings and provide evidence when required.
• Ensure proper collection, handling, storage, and security of evidence.
• Conduct investigations in accordance with legislation relating to evidence, disclosure, surveillance, and regulatory enforcement.

Consumer & Business Support

• Provide specialist advice and guidance to consumers on complex consumer protection matters.
• Deliver detailed regulatory advice and compliance support to businesses.
• Act as a designated Primary Authority Liaison Officer where required.
• Support businesses in meeting legislative requirements and improving compliance standards.
• Collect, assess, analyse, and disseminate intelligence in accordance with legal and organisational requirements.
• Contribute to the Service's tasking and coordination processes.
• Identify emerging risks, trends, and enforcement priorities.

Leadership & Management

• Lead multi-agency enforcement initiatives, operations, and projects.
• Coordinate, supervise, and support officers engaged in investigations and regulatory activities.
• Deputise for the Team Manager as required to ensure continuity of service delivery.
• Monitor project performance and resource allocation to achieve agreed outcomes.
• Assist in managing team performance against service objectives and business plan targets.
• Provide specialist advice and guidance to officers and managers.

Training & Development

• Deliver training, mentoring, and coaching to colleagues and stakeholders.
• Design and deliver training packages, presentations, and workshops.
• Act as an assessor for the Diploma in Consumer Affairs and Trading Standards (DCATS).
• Support officers in the completion of qualification portfolios and professional development programmes.
• Maintain continuous professional development and up-to-date knowledge of Trading Standards legislation and best practice.

Partnership & Stakeholder Engagement

• Develop and maintain effective partnerships with local authorities, enforcement agencies, regulators, and other stakeholders.
• Represent the Service, Authority, and Region at local, regional, and national meetings.
• Provide advice and briefings to elected members and senior stakeholders.
• Present reports to committees and management forums when required.
• Work with media representatives to promote key service messages and raise public awareness.

Service Improvement

• Support continuous improvement initiatives across the service.
• Identify opportunities to improve systems, processes, and service delivery.
• Participate in quality assurance audits and compliance reviews.
• Contribute to efficiency savings through improved working practices, cost reductions, and increased income generation.

Emergency Response

• Respond to emergency call-outs when required.
• Participate in operational…