Senior Spa Therapist

SENIOR SPA THERAPIST Aim of Role

We are seeking an experienced and confident Senior Spa Therapist to deliver exceptional treatments while supporting the leadership and daily operations of the spa. This is an ideal opportunity for a therapist ready to take the next step in their career within a luxury environment.

• Provide outstanding treatments and personalised consultations
• Provide high-quality treatments to guests and members
• Conduct thorough client consultations and maintain accurate records
• Create a warm, personalised welcome for every guest
• Maintain impeccable treatment room standards and hygiene
• Uphold client comfort, privacy, and confidentiality at all times
• Promote spa services, products, and special offers
• Support Smooth Spa Operations
• Follow spa policies, procedures, and professional protocols
• Handle bookings, payments, and end-of-shift reconciliations
• Monitor stock, equipment, and report any issues
• Ensure safe and correct use of products and equipment
• Participate in ongoing training and development
• Be a Valued Team Member
• Work collaboratively across all spa areas
• Maintain a clean, safe, and welcoming environment
• Support colleagues and contribute to a positive team culture
• Demonstrate initiative to enhance guest satisfaction

• Recognised Spa / Beauty qualification (NVQ Level 3 or equivalent)
• Ideally 4+ years’ spa industry experience
• Strong treatment skills and technique versatility
• Excellent communication and customer service
• Impeccable presentation and attention to detail
• A warm, caring, and professional manner
• Retail awareness or sales skills (advantageous)
• Flexibility to work business hours