Practice and Performance Manager

Main area Secured Services Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job
-TG558-HMPNOT-A

Employer Northamptonshire Healthcare NHS Foundation Trust Employer type NHS Site HMP Nottingham Town Nottingham Salary £31,049 - £37,796 pa, pro rata Salary period Yearly Closing 13/03/2026 08:00

Are you ready to bring your analytical and organisational skills into a unique and rewarding setting?

We are seeking a Practice and Performance Manager to join our dedicated healthcare team at HMP Nottigham. This is a dynamic role where your expertise will directly contribute to the delivery of high-quality healthcare services in a secure environment.

About the Role

As Practice and Performance Manager, you will play a key role in supporting the integrated healthcare team, which includes primary care, mental health, GP services, dentistry, podiatry, and optometry. Your responsibilities will include:

• Leading and managing the healthcare administration team
• Overseeing day-to-day administrative operations
• Monitoring service performance and producing insightful reports
• Supporting service delivery through data analysis and process improvement
• Liaising with internal teams and external partners to ensure smooth coordination
• Presenting performance updates to senior healthcare leaders and stakeholders

This is a pivotal role that ensures our healthcare provision is efficient, responsive, and aligned with community standards.

We’re looking for someone who is:

• Organised and analytical, with a keen eye for detail
• Confident in managing teams and coordinating across disciplines
• Experienced in healthcare systems (e.g. Systm One) and reporting tools
• A strong communicator, able to engage with staff at all levels
• Adaptable and proactive, thriving in a fast‑paced, secure environment

If you’re looking for a role that is professionally challenging, deeply rewarding, and offers the chance to make a real impact, we’d love to hear from you.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.

We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.

• Maths and English GCSE or equivalent
• Systm One knowledge and experience (essential)
• Experience of leading a team in a busy office / administrative function
• Leading, motivating and inspiring the team on a daily basis
• Experience of training / presenting to others (desirable)
• Experience of coaching / mentoring others (desirable)

• Effectively with IT and any relevant external parties on infrastructure, reporting and data-related issues when required.

By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.

You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as…