Head of Information Services | University Hospitals NHS Trust

We are seeking an experienced and forward‑thinking leader to head our Information Services function within the Performance and Information directorate within our Digital Transformation and Information function. Reporting to the Director of Performance and Information, this senior role is pivotal in shaping how high‑quality data, insight and intelligence support decision‑making across the Trust.

As Head of Information Services, you will lead teams responsible for Data Quality, Clinical Coding, Contracting & CDS, and a highly skilled cohort of analysts. You will oversee the delivery of accurate statutory reporting, drive improvements in data quality, and champion the development of innovative BI solutions that strengthen clinical governance, operational performance, and strategic planning. The staff in this team largely work remotely and this is therefore a hybrid based role.

This is a role for someone with deep specialist knowledge of NHS information management, exceptional communication skills, an attention to detail and a proven ability to lead teams. As part of the management team you will play a key part in modernising our digital infrastructure, expanding our BI capabilities, and ensuring the Trust continues to meet national standards while delivering excellent outcomes for patients and staff.

For an information conversation please contact Colin at

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team  are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

• Responsible for Data Quality, Clinical Coding and Contracting & CDS teams.
• Deputise for the Director Performance and Information where required.
• To be accountable for the delivery of a high quality information and performance monitoring service on behalf of the Trust the postholder must work closely with clinicians and all levels of management within the Trust, the local host Clinical Commissioning Group and other commissioners. The post holder will establish working relationships with other external NHS organisations, e.g. the NHS England, DoH, Other NHS Providers etc.
• The post holder will be corporately responsible for monitoring performance against national and local targets and develop processes and procedures for such monitoring across the Trust.
• The post holder will manage a team of highly skilled analysts, Clinical Coders and data quality officers and will be responsible for the day to day management, including performance monitoring, appraisals, etc.
• Developing policies and procedures in relation to Information and Data Quality.
• Develops and monitors budgets for Information Services.
• Work with the NUH organisation to convert strategic objectives into intelligence and analysis.
• The post holder will be jointly responsible with the Head of Business Intelligence and reporting for the reporting of all NHS and DHSE statutory returns, will be corporately responsible and accountable for accuracy and quality of the information reported on behalf of the Trust and will ensure all returns are submitted on time.
• The post holder will be jointly responsible for collection and reporting of information that not only supports management needs, but supports clinical governance improvement, acute trust performance management and local decision making within the health economy. Information and analysis teams need to be responsive to organisational changes and requirements.
• Promote improvements in data quality and data collection and recording.
• Horizon scan for the latest developments in data and information management, for example look for new technologies, such as SNOMED…