Service Manager; Paediatric Surgical Pathway

This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.

Please see the attached job description for more detailed information relating to the duties and responsibilities for this post.

• A Level standard of education, or equivalent, to include Maths and English
• NVQ 3 in Management or equivalent
• Comprehensive IT experience/qualification.
• ILM Introductory Management Certificate or equivalent.

• Diploma/degree holder

• Experience with in the Healthcare sector at a management level including: project management, business planning, change management, multidisciplinary working, financial management, human resource management, performance management
• Evidence of having achieved Challenging healthcare and business targets
• Well developed IT skills to manage and report on complex performance management information systems.
• Previous experience of managing staff.

• Previous experience of using Medway PAS, Bluespier and other NUH reporting systems.

• Able to communicate business sensitive information
• Able to provide complex or sensitive information verbally and in range of documentary forms including letters and reports
• Secure agreement or co-operation from NHS staff at all levels of the organisation
• Maintain sensitivity and empathy in communication with patients/clients
• Day to day supervision of a team of staff

• Experience of working in a similar role within the NHS.
• Experience of managing patient complaints

• Able to use judgement to make decisions on meeting business targets
• Able to analyse a range of facts or situations, and compare a range of options
• Skilled in highlighting business performance information
• Proposes changes to practices, procedures for own area
• Able to undertake audits of healthcare data
• Knowledge and application of 6 and 18 week RTT pathways and cancer targets.

• Demonstrates an ability to work on own initiative
• Works within prescribed deadlines
• Can formulate and organise complex activities, and programmes
• Coordinating multi-disciplinary meetings
• Able to place orders and maintain stock control
• Able to exercise responsibility as authorised signatory for administrative processes
• Manage and develop computer filing systems
• Can train new members of staff in administrative systems
• Able to undertake significant job responsibility for maintaining operational systems
• Evidence of personal development relevant to post

• Able to sit for long periods at a desk.
• Prolonged VDU usage.

• Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
• Remains calm and co-operative under pressure or in difficult and uncertain situations
• Able to sustain concentration required for checking documents, for inputting into computer
• Displays self confidence, innovation and positive image
• Demonstrates enthusiasm and a conscientious approach to work, advocating this to others
• Flexibility to be able to work across both campuses if required.

Come and join our wonderful team  are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates:
Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication:
All communication…