Investigations & Counter Fraud Administrator

Are you someone who is happy to communicate with others?

Do you love to go the extra mile to ensure you give the best service?

Can you work effectively as part of a team and alone if needed?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Good administrative support with excellent customer service skills are vital to the effective operation of the Investigation & Counter Fraud Team, at the Driver and Vehicle Standards Agency (DVSA).

The role holder is responsible for the day-to-day admin support to investigations across the DVSA Driver environments, providing investigation support to managers and investigators, additionally support revocations of driving Licenses.

Responsibilities include but are not limited to:

• Providing administrative support to investigation teams.
• Creating investigation case files and folders.
• Providing the administration support for driver revocations.
• Working in collaboration with colleagues across all functions for the good of DVSA and to create a high performing and well respected Agency.
• Communicating with all major stakeholders (internal and external) to achieve business objectives.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.