Key Account Manager - Severe Asthma; m​/f​/d

Key Account Manager - Severe Asthma (m/f/d)

Area: Dedicated part of German-speaking Switzerland

• Deliver high-quality customer calls to specialised health care professionals (secondary care; other targeted specialists), integrating digital tools (e-detail, 1:1 email etc.) to deliver appropriate content.
• Develop and maintain a high level of product and disease area knowledge to influence product advocacy across opinion leaders and key decision makers to improve patient care and drive product performance.
• Achieve effective target customer coverage and frequency to drive product awareness, utilisation and advocacy.
• Build trust and develop relationships with key secondary care stakeholders using a strategic account management approach including stakeholder management, particularly within larger hospitals.
• Contribute to national performance by achieving regional targets according to plan.
• Regularly analyse regional performance, competitor activities, customer networks and customer beliefs to develop and implement impactful tactics within the regional account plan.
• Collaborate seamlessly with regional key account managers, medical, marketing and further internal and external stakeholders to drive an integrated approach living the One GSK mindset.
• Prioritise customers and regularly update segmentation and targeting according to the Specialty Care strategy.
• Support implementation of services/solutions/commercial propositions to ensure access of GSK medicines to all eligible patients, acting in line with local legal requirements and GSK guidelines.
• Manage all role-related processes autonomously, including consistent updating of CRM data, and ensure compliance with governance guidelines in projects, sponsor ships and events.

• Education in Medical Field or Business Administration.
• Experience in a sales or customer facing role.
• Ability to understand complex products and disease areas and to build credibility with specialist external health care professionals.
• Strong analytical skills to assess regional performance, competitors and customer networks.
• Proven ability to build and maintain relationships with key secondary care stakeholders using a strategic account management approach.
• Languages:
  
  German and English, written and spoken.

• Master’s degree (Science or Arts) in Medical Field or Business Administration.
• Advanced experience in promoting pharmaceutical products to specialised healthcare professionals.
• French language skills are a plus.

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GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.