Booking Coordinator - Patient Access

Main area Patient Access Grade Band 2 Contract Permanent Hours

• Full time
• Part time
• Job share
• Flexible working

37.5 hours per week (Monday-Friday, 08:30 - 17:00) Job
-SCS
7925311

Site Stoke Mandeville Hospital Town Aylesbury Salary £25,272 per annum (pro rata for part time) Salary period Yearly Closing 22/07/2026 23:59

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
• Nationally recognised for urology and skin cancer services
• Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

We pride ourselves in being a great place to work and invite you to join our BHT family.

An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual to join the Patient Access Team as a Booking Coordinator supporting the administration of our Outpatient function. You will work across our Booking Team, Urgent Suspected Cancer Referral Team, and eRS Team gaining essential skills and experience to support ongoing personal development.

This administrative role will provide support to the outpatient services at Buckinghamshire Healthcare NHS Trust, you will have the opportunity to work closely with array of colleagues ranging from admin staff, nurses, consultants and operational managers.

• As a member of the Patient Access Team, the Booking Co-ordinator role is pivotal in ensuring we achieve several internal and external targets around patient care.
• Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst applying knowledge of targets and service specific requirements.
• You will also be dealing with queries from internal and external stakeholders providing an efficient and effective administration service.

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on  quoting the vacancy reference number.

• Clear, concise verbal and written communication skills to…