Clinical Information Assistant

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).

To assist in the creation, development and delivery of high quality clinical information.

The post holder will work within the Clinical Audit and Research Unit to provide accurate and timely clinical information using a variety of sources and formats, performing queries and statistical analysis in response to routine, scheduled and ad hoc information requests.

The role will include the collection, checking and maintenance of high quality clinical data within departmental information systems.

• Assist with all aspects of information work within the Clinical Audit & Research Unit.
• Assist in management and analysis of complex datasets using spreadsheets, databases and other software tools.
• Prepare data from a range of sources.
• Carry out checks for data quality and consistency, investigating discrepancies and taking action to resolve.
• Validation of clinical information in line with procedures.
• Reformatting and manipulating data appropriately.
• Run and disseminate regular activity and performance reports using a wide range of data sources.
• Ensure information is provided to a cycle of deadlines and timely, high quality reports are presented in line with departmental procedure
• May be required to undertake preparation and submission of statutory and routine reporting as required.
• Assist in the monitoring and improvement of patient care by utilising Statistical Process Control (SPC) and Quality Improvement (QI) methodologies as required.
• Ensure the timely, accurate scanning and processing of paper patient report forms.
• Respond to requests for both anonymised and patient identifiable information (PII) in a range of formats from internal and external stakeholders (e.g. police, coroners) in line with Caldicott, Data Protection and Information Governance.

Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:

• Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
• Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
• Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
• Uniform will be provided where this is a requirement of the role
• Expert training and support from our dedicated in-house education team.
• Membership of the NHS Pension Scheme.
• Occupational Health support along with an Employee Assistance Programme
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Salary Sacrifice Schemes and cycle to work.
• An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
• A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.

• Assist with all aspects of information work within the Clinical Audit & Research Unit. This will include, but is not limited to, tasks relating to the EMAS Clinical Audit & Service Evaluation and Research Programmes, national and local Clinical Performance Indicators (CPIs) and national Ambulance Quality Indicators (ACQIs).
• Assist in management and analysis of complex datasets using spreadsheets, databases, and other software tools.
• Prepare data from a range of sources. This may include extracting appropriate data from sources such as spreadsheets, databases, SQL Report Manager, paper…