Funeral Director

Location: Ruddington

Position:
Funeral Director

Location:

Francis Chappell & Sons Funeral Directors, Woolwich Job Type: Full-time, permanent Salary: £32,807.42 per annum including additional payments We're looking for an experienced and compassionate individual to join our team as a Funeral Director at our Francis Chappell & Sons Funeral Directors in Woolwich. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments.

As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships. Why This Role Matters This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs.

You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day. Your Impact and Responsibilities As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.

From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans. As a Funeral Director, you will:
Lead funeral services with professionalism and attention to detail Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated Offer a consultative approach - helping families explore available options and understand what's possible Collaborate with arrangers, specialists, FDs and care teams Support the team in managing the diary, resources and records Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development Support with local community engagement and promotion of the brand you represent - build relationships with care homes, celebrants and local religious and ethnic groups.

Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination. Skills and Knowledge We're looking for someone with/is:
Previous experience leading funerals, working with the deceased and supporting families. A Full UK Driving Licence (essential). In-depth knowledge of funeral processes, legal and regulatory requirements. Excellent communication, leadership, and organisational skills. Calm under pressure with a respectful, compassionate approach to service. Physically capable of manual handling tasks, including coffin bearing. Able to work flexibly, including weekends and on-call. PC Literate
- Able to use a range of IT systems, including Microsoft Office, Outlook and internal databases (training provided). What you can expect from us We believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow. Time to recharge
- Up to 25 days' annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset. A little extra reward
- Opportunity to earn a yearly bonus of up to £300-£500 in recognition of your contribution. Planning for your future - 4% matched pension to help you build long-term financial security. Peace of mind
- Life assurance cover at 2x your salary to support your loved ones. Everyday savings and perks
- Access to My Staff Shop , our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts. Support when you need it
- Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling. Learn and grow with us
- Ongoing training and development, including internal learning pathways and apprenticeship opportunities. Making work easier
- Free…