Sensory Equipment Officer

Contract: Permanent
Closing date: Flexible
Interview date: TBC

We are looking for a dedicated and professional Sensory Equipment Officer to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria
- South Lakeland ensuring the best support and advice on technical equipment is provided to meet their individual needs.

• Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
• Proactively guide users to appropriate resources and manage stock control.
• Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
• Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.

• You will have strong interpersonal and communication skills
• You will have knowledge of risk assessment and risk management
• Have an understanding of relevant legislation and safeguarding procedures
• Have the ability to maintain confidentiality and adhere to data protection regulations
• You will have a commitment to continuous personal development and training